Skip to main content

Customer Portal

CoinAPI Customer Portal​

Overview​

The API Management Console acts as a platform where you can manage all parts of your interaction with our API services. This platform offers useful tools and clear information to help you effectively use the service, manage costs and teams, handle payments, obtain API credentials, and request technical support.

To make it easy to find what you need, the Customer Portal is organized into these sections:

  • Home: This is your starting page when you log in.
  • Billing: Use this section to manage your account's finances.
  • Subscriptions: Use this section to manage your subscription plans.
  • API Keys: Use this section to manage your API keys.
  • Traces: Use this section to monitor your API requests for troubleshooting and performance analysis.
  • Usage Metrics: Use this section to view your API consumption.
  • Metered Usage: Use this section to track specific billable actions.
  • Support tickets: Use this section to submit questions and check the status of existing ones.
  • Quotas and Limits: Use this section to understand your service limits.
  • Notifications: Use this section to configure your notification preferences.
  • Account: Use this section to manage your user profile, settings, and team members.

Key Features​

Subscription Management​

  • View and Update Subscription Plans: Easily view your current subscription details and upgrade or downgrade your plan as needed.
  • Billing Information: Access and update your billing information, view invoices, and manage payment methods.

API Usage Monitoring​

  • Real-Time Usage Stats: Track your API calls in real-time to ensure you stay within your plan’s limits.
  • Usage Reports: Generate detailed reports on your API usage over specific periods to analyze and optimize your consumption.

API Key Management​

  • Create and Manage API Keys: Generate new API keys, deactivate old ones, and manage permissions to ensure your data is secure.
  • Key Usage Statistics: Monitor the usage of individual API keys to identify any anomalies or optimize performance.

Support Resources​

  • Knowledge Base: Access a comprehensive knowledge base with detailed articles and guides to help you get the most out of CoinAPI.
  • Ticketing System: Submit support tickets directly through the portal and track their status.
  • Contact Support: Find various ways to contact our support team for personalized assistance.

Benefits​

  • Efficiency: Centralized control over all account-related activities saves time and reduces administrative overhead.
  • Transparency: Clear visibility into your API usage and billing helps you manage costs and prevent overages.
  • Security: Advanced API key management features ensure your data and resources are protected.

Getting Started​

To access the CoinAPI Customer Portal, simply log in at Customer Portal Login and start managing your API services today.