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Support Tickets

This is your Support tickets page, the central place for viewing and managing all your support requests, as well as creating new ones.

At the top of the page, you'll find an input field labeled "Filter Subject..." which allows you to quickly search for specific tickets. Alongside this, there's an "Add New Ticket" button, enabling you to submit a new support request.

The main area of the page displays a comprehensive list of your support tickets. For each ticket, you can see:

  • ID: A unique identification number for the ticket.
  • Subject: A brief description of the issue or query.
  • Created: The date and time when the ticket was originally submitted.
  • Last activity: The date and time of the most recent update or communication.
  • Severity: Indicates the impact level of the issue, with a numerical rating.
  • Status: The current state of the ticket.