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Enterprise Plan

Welcome to the CoinAPI FAQ. We've grouped the most common customer questions by product to help you find quick, clear answers.

Tips for Navigating This FAQ​

  • Use CTRL+F to search for terms like "order book", "Flat Files", or "credits".
  • Bookmark docs.coinapi.io for full technical documentation.

Frequently Asked Questions​

1. What is included in the CoinAPI Enterprise Plan?​

The CoinAPI Enterprise Plan is designed for institutions and businesses that require premium performance, flexibility, and support. It includes a range of customizable features and services not available in standard plans.

Enterprise Plan inclusions:

  1. Custom or unlimited usage limits on REST, WebSocket, and FIX APIs
  2. Roadmap assurance for planned features and improvements
  3. Custom legal agreements tailored to your organization’s compliance needs
  4. Custom SLAs, optionally measured and verified by a third party
  5. Integration assistance from CoinAPI engineers
  6. Tailor-made API endpoints to meet your specific technical requirements
  7. Dedicated infrastructure to ensure high availability, low latency, and minimal variance
  8. Historical data delivered via daily flat file uploads to your preferred cloud provider (S3, GCP, Azure, B2)
  9. Access to tick-by-tick order book data
  10. Access to the EMS (Order and Execution Management) Trading API
  11. Support for custom data delivery requirements (geolocation, latency, delivery protocols)

Get in touch:

To request a proposal or discuss options, contact us at:

https://share.hsforms.com/1cY_sFZHRT_mjnq3KxoItuQbm7f2

2. How do I set up AWS VPC peering with CoinAPI?​

CoinAPI supports AWS VPC peering for customers on Enterprise Plans. This setup provides ultra-low latency, private connectivity between your AWS infrastructure and CoinAPI's systems.

Steps to set up AWS VPC peering:

  1. Open a Support Case

    Submit a support request with your AWS region (e.g., us-east-1) and intended VPC setup.

  2. Receive Setup Details

    Our support team will send the required details for initiating the peering request from your AWS Console.

  3. Create the Peering Request

    In your AWS account, navigate to:

    VPC Console > Create Peering Connection

  4. Connection Approval

    CoinAPI will accept your peering request from our side.

  5. Customer Confirmation

    After acceptance, you should verify the connectivity. Confirm that routing and communication work as expected.

This setup enables private, high-throughput access to CoinAPI endpoints with reduced latency and improved reliability—ideal for enterprise-grade applications.