General
Welcome to the CoinAPI FAQ. We've grouped the most common customer questions by product to help you find quick, clear answers.
Tips for Navigating This FAQ
- Use CTRL+F to search for terms like "order book", "Flat Files", or "credits".
- Bookmark docs.coinapi.io for full technical documentation.
Directory
- What is CoinAPI?
- Is there an API endpoint to check my usage, or is it only visible on the dashboard?
- Can I get a custom plan based on my data needs?
- Are subscription payments executed automatically?
- Are you planning to add an order exchange fee feature?
- Can I get exchange wallet deposit and withdrawal status?
- Can I get the XML or CSV instead of the JSON output format?
- Can I have multiple API keys in one account?
- Can I have multiple subscriptions?
- Can I participate in the CoinAPI GitHub repository?
- Can I use the API commercially to show prices on my website?
- Can I use the API to show graphs, charts or tables?
- Do you provide historical market data in flat files?
- Do you offer discount for University/non-profit/research-only usage?
- Do you have a Status Page?
- Does CoinAPI provide asset icons/images of the cryptocurrencies?
- How can I set custom timezone in the data?
- Does CoinAPI offer SLAs (Service Level Agreements) for Enterprise clients?
- How long does it take to integrate CoinAPI?
- How can I be notified about CoinAPI issues or incidents?
- Is there an SLA agreement available with CoinAPI?
- Should we file a support ticket every time we experience a problem?
- What types of data does CoinAPI provide?
- Do you offer integration assistance or paid onboarding support?
- Exchange chart is different OHLCV
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