Skip to main content

General

Welcome to the CoinAPI FAQ. We've grouped the most common customer questions by product to help you find quick, clear answers.

Tips for Navigating This FAQ​

  • Use CTRL+F to search for terms like "order book", "Flat Files", or "credits".
  • Bookmark docs.coinapi.io for full technical documentation.

Directory​

  1. What is CoinAPI?
  2. Is there an API endpoint to check my usage, or is it only visible on the dashboard?
  3. Can I get a custom plan based on my data needs?
  4. Are subscription payments executed automatically?
  5. Are you planning to add an order exchange fee feature?
  6. Can I get exchange wallet deposit and withdrawal status?
  7. Can I get the XML or CSV instead of the JSON output format?
  8. Can I have multiple API keys in one account?
  9. Can I have multiple subscriptions?
  10. Can I participate in the CoinAPI GitHub repository?
  11. Can I use the API commercially to show prices on my website?
  12. Can I use the API to show graphs, charts or tables?
  13. Do you provide historical market data in flat files?
  14. Do you offer discount for University/non-profit/research-only usage?
  15. Do you have a Status Page?
  16. Does CoinAPI provide asset icons/images of the cryptocurrencies?
  17. How can I set custom timezone in the data?
  18. Does CoinAPI offer SLAs (Service Level Agreements) for Enterprise clients?
  19. How long does it take to integrate CoinAPI?
  20. How can I be notified about CoinAPI issues or incidents?
  21. Is there an SLA agreement available with CoinAPI?
  22. Should we file a support ticket every time we experience a problem?
  23. What types of data does CoinAPI provide?
  24. Do you offer integration assistance or paid onboarding support?
  25. Exchange chart is different OHLCV