Is there an SLA agreement available with CoinAPI?
Yes, CoinAPI provides a standard Service Level Agreement (SLA) for all paid plans. This covers key performance metrics such as uptime, availability, and support responsiveness.
If your organization requires a custom SLA, this is available through our Enterprise Plan. Custom SLAs can include specific commitments around latency, incident response times, and dedicated infrastructure options.
To discuss custom SLA requirements, please submit a request here:
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