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Does CoinAPI offer SLAs (Service Level Agreements) for enterprise clients?

Yes, CoinAPI provides Service Level Agreements (SLAs) tailored specifically for enterprise clients. These SLAs define key performance and reliability metrics to support mission-critical applications, including:

  • Guaranteed uptime and availability targets
  • Maximum response time thresholds
  • Dedicated support availability and escalation paths
  • Incident response and resolution timelines

SLAs are structured to meet the needs of high-throughput trading platforms, institutional users, and large-scale data consumers who rely on consistent and predictable API behavior.

To discuss SLA options and terms, please contact our sales team at:

https://www.coinapi.io/contact-us