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How to handle payment errors during sign up

You may encounter different types of errors such as:

  • balance_insufficient
  • card_decline_rate_limit_exceeded
  • email_invalid

To handle these scenarios, you may refer to Stripe’s documentation [1][2], our payment gateway partner. This will help you identify the error and determine the necessary steps to take.

If you have further questions, you may also contact CoinAPI support team here: https://support.coinapi.io/hc/en-us/requests/new 

References:

[1] https://stripe.com/docs/error-codes#email-invalid 

[2] https://stripe.com/docs/declines/codes